HP OMEN Transcend 14 Intel Core Ultra 7 155H Battery Not Charging Fix Windows 11

The battery on your HP OMEN Transcend 14 Intel Core Ultra 7 155H stops charging at a certain percentage or shows as plugged in but not charging. HP OMEN Gaming Hub battery charge limit settings, ACPI battery driver issues, or power adapter wattage cause this behavior on the HP OMEN Transcend 14.

This guide covers HP OMEN Gaming Hub charge settings, ACPI battery driver troubleshooting, and power adapter requirements for the HP OMEN Transcend 14 Intel Core Ultra 7 155H in Windows 11.

“OMEN Transcend 14 battery stuck at 80 percent and not charging. Thought the battery was broken. Found Battery Care setting in OMEN Gaming Hub was enabled with 80 percent limit. Turned off and battery charged to 100 percent.” – Zikri, gaming enthusiast from Ipoh

Why Battery Does Not Charge on HP OMEN Transcend 14

The HP OMEN Gaming Hub includes a Battery Care feature that limits maximum charge to 80 percent to preserve long-term battery cell health for users who primarily game plugged in. When this feature is enabled, the battery appears to stop charging at 80 percent and shows plugged in but not charging at that level. This is intentional behavior designed to extend battery cycle life, not a malfunction. If the battery shows 0 percent increase despite being plugged in even at lower charge levels, the cause is driver or hardware related.

• HP OMEN Gaming Hub Battery Care charge limit enabled at 80 percent
• HP ACPI Battery Method driver corrupted – Windows reports adapter connected but battery not recognized as charging
• Third-party USB-C adapter providing insufficient wattage (under 65W) for gaming chassis power budget
• Battery charge stuck due to temporary ACPI communication error – resolved by battery reset procedure

Fix 1 – Check HP OMEN Gaming Hub Battery Setting

Open HP OMEN Gaming Hub and navigate to the Battery section. Look for Battery Care or Charge Limit setting. If enabled, it shows a maximum charge percentage (typically 80 percent). Toggle it off to allow charging to 100 percent. For travel or any period away from AC power, disable Battery Care before departure to ensure full charge. For daily office use primarily on AC power, re-enable 80 percent limit to maintain battery longevity over time.

Fix 2 – Use Original HP 140W AC Adapter

The HP OMEN Transcend 14 requires the original HP 140W AC adapter for full charging while gaming under load. Third-party adapters under 100W may charge the battery when the laptop is idle but cannot provide enough power for both gaming load and charging simultaneously. The laptop draws from the battery to supplement low-wattage adapters during gaming, resulting in battery discharge despite being plugged in. Use the original HP adapter for OMEN Transcend 14 gaming use.

Perform Battery Reset Procedure

Disconnect the HP 140W AC adapter from the OMEN Transcend 14. Hold the power button for 15-20 seconds to drain residual capacitor charge. Reconnect the AC adapter without pressing the power button. Wait 30 seconds. Power on normally. This battery reset procedure clears the ACPI battery state machine and resets the charging controller, resolving stuck-at-percentage charge issues that persist despite the adapter being connected and Battery Care being disabled.

Fix 3 – Update HP ACPI Battery Driver

Open HP Support Assistant and check for ACPI battery driver or HP Battery Check utility updates. Install and restart. The HP ACPI Battery driver manages communication between Windows 11, the OMEN Gaming Hub, and the battery charge controller hardware. A corrupted or outdated ACPI battery driver causes the charging state to not be correctly reported to Windows, resulting in plugged in but not charging status even when the battery is actively accepting charge current from the adapter.

Fix 4 – Check Battery Health in HP Battery Check

Open HP Support Assistant and run HP Battery Check. The battery health test measures actual battery capacity versus design capacity and charging speed. If HP Battery Check reports battery health below 75 percent, the battery has degraded and should be replaced under warranty if the laptop is within the warranty period. Battery degradation causing slow charging is sometimes mistaken for driver issues – HP Battery Check distinguishes hardware battery aging from software charging configuration problems.

Frequently Asked Questions

Why is the battery not charging on HP OMEN Transcend 14?

HP OMEN Gaming Hub Battery Care charge limit at 80 percent is most common cause. Check Gaming Hub settings. Otherwise ACPI battery driver issue or insufficient adapter wattage.

How do I fix battery not charging on HP OMEN Transcend 14?

Check OMEN Gaming Hub battery limit, use original 140W adapter, battery reset procedure, update ACPI battery driver via HP Support Assistant.

Does HP OMEN Transcend 14 support USB-C charging?

Yes – Thunderbolt 4 USB-C PD with 100W+ adapter. For gaming at full performance use original 140W HP AC adapter.

What is the battery capacity of HP OMEN Transcend 14?

68Wh lithium-ion. 6-8 hours productivity with Core Ultra 7 155H efficiency cores. Gaming reduces to 2-3 hours.

Conclusion

HP OMEN Transcend 14 Intel Core Ultra 7 155H battery not charging in Windows 11 is most commonly caused by HP OMEN Gaming Hub Battery Care charge limit set to 80 percent – a battery health feature that appears as a malfunction when unknown to the user. Disabling the limit restores charging to 100 percent. The battery reset procedure clears stuck ACPI charge state for persistent charging failures. HP Support Assistant ACPI battery driver update and HP Battery Check health test resolve driver issues and identify hardware battery degradation requiring replacement.