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Dell Inspiron 16 Plus 7640 Intel Core Ultra 7 155H Touchscreen Not Responding Fix Windows 11

The touchscreen stops responding on the Dell Inspiron 16 Plus 7640 after a Windows 11 update. The Intel Core Ultra 7 155H platform uses an I2C-connected touch digitiser that is sensitive to driver changes. Try the steps below in order.

Dell Inspiron 16 Plus 7640 touchscreen not responding fix Windows 11
1

Enable touchscreen in Device Manager Most common

Device Manager → Human Interface Devices → right-click “HID-compliant touch screen” → Enable device. If it shows as disabled, this is the fix.

2

Reinstall HID Touch Driver

Uninstall HID-compliant touch screen in Device Manager, download the touch driver from Dell Support for Inspiron 16 Plus 7640, install it, and restart.

3

Calibrate the Touch Digitiser

Search “Calibrate the screen for pen or touch input” in Windows Search. Run calibration for Touch input, tap each target point accurately.

“The HID touch screen driver was disabled in Device Manager after a Windows update. One right-click to enable fixed my Inspiron 16 Plus touchscreen.” — Syafiq, Seremban

Dell Inspiron touchscreen HID driver Device Manager Windows 11
Windows 11 touch calibration screen digitiser fix
About the Author
Ryan holds a Computer Science degree and has spent over 15 years troubleshooting Windows hardware and driver issues across major laptop brands. He writes practical, step-by-step guides for everyday users at softwaredriverdownload.com.

Frequently Asked Questions

Why is the touchscreen not responding on Dell Inspiron 16 Plus 7640?

A Windows 11 update may disable or corrupt the HID touch digitiser driver. The touchscreen can also stop responding if it has been disabled in Device Manager or BIOS.

How do I re-enable touchscreen on Dell Inspiron 16 Plus 7640?

Open Device Manager, expand Human Interface Devices, right-click HID-compliant touch screen and choose Enable device. If it is not listed, reinstall the touch driver from Dell Support.

Does calibration fix touchscreen issues on Dell Inspiron 16 Plus 7640?

Yes. Search “Calibrate the screen for pen or touch input” in Windows Search and run the full touch calibration. This corrects offset and drift issues in the touch digitiser.

Can a BIOS update fix the touchscreen on Dell Inspiron 16 Plus 7640?

Yes. Dell BIOS updates occasionally patch I2C bus communication issues that affect the touch digitiser. Check Dell Command Update for the latest BIOS version.

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