ASUS · TUF Gaming A15 FA507 · Windows 11
Some Keyboard Keys Not Working Fix

A handful of keys on the ASUS TUF Gaming A15 FA507 stop registering while the rest of the keyboard works fine. On the AMD Ryzen 7 7735HS model this is almost always a software cause, an accessibility setting or an Armoury Crate remap, rather than failed hardware. The quick BIOS test below tells you which.

Fix 1 — Turn Off Filter Keys
Settings → Accessibility → Keyboard → switch Filter Keys off. This feature ignores brief keystrokes and is the most common reason specific keys seem unresponsive on the TUF Gaming A15.
Fix 2 — Reset Armoury Crate Key Remaps
- Open Armoury Crate → Devices → Keyboard
- Check for custom remaps assigned to the dead keys
- Reset the affected keys to default
- Apply and test
Fix 3 — Reinstall the Keyboard Driver
Device Manager → Keyboards → right-click the standard keyboard → Uninstall device → restart so Windows reinstalls it. Then install the latest ASUS keyboard utility and chipset driver from the FA507 support page to restore full key handling.
“Filter Keys had switched itself on after I held Shift in a game. Turning it off fixed the dead keys on my TUF Gaming A15 instantly.” — Hafiz, Kuantan

Ryan holds a Computer Science degree and has spent over 15 years troubleshooting Windows hardware and driver issues across major laptop brands. He writes practical, step-by-step guides for everyday users at softwaredriverdownload.com.
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