Fix 1 — Set HDMI as Default Audio Output
Right-click the speaker icon in the taskbar → Open Sound settings → change the Output device from Speakers to the Intel HDMI Audio device (usually named after the monitor or TV, or labeled Intel(R) Display Audio). Windows keeps the last used audio output as the default even when an HDMI device is connected. You must manually switch to the HDMI output device or configure it to auto-switch by right-clicking the Intel Display Audio device in the old Playback tab (Control Panel → Sound) and selecting Set as Default.
Fix 2 — Enable Intel Display Audio in Device Manager
Open Device Manager → Sound, video and game controllers. Look for Intel(R) Display Audio. If it shows a down-arrow disabled icon, right-click and select Enable device. Windows Update or a driver installation can disable the Intel Display Audio device while leaving the internal speakers enabled, which prevents HDMI audio from appearing in the Sound settings output device list.
Per Ain Farhana, student using the HP Pavilion 15 EG3000 with a TV via HDMI: “HDMI audio was not coming through the TV. The fix was enabling the Intel Display Audio in Device Manager and then setting it as the default in Sound settings. Both steps were needed.”
Fix 3 — Update Intel Graphics Driver from HP Support
Download the Intel Iris Xe graphics driver for the HP Pavilion 15 EG3000 (Product number matching your model) from HP Support. The HP-certified Intel graphics package includes the Intel Display Audio component. If only the generic Intel graphics driver is installed (via Windows Update or Intel Arc Control), the Intel Display Audio component may not be included, and the HDMI audio device will not appear in Windows Sound settings. Reinstall the full HP-certified package to ensure both the video and audio components are installed together.
Fix 4 — Verify HDMI Cable and Monitor Speaker Support
Confirm the connected monitor has built-in speakers or that the TV is not muted and has HDMI audio input selected in its audio settings. Computer monitors sold without speakers often display HDMI video but pass audio through to the monitor's headphone jack (if present) rather than built-in speakers. Check the monitor OSD menu for an Audio Source setting. If the monitor has no speakers, you need a separate audio receiver connected to the monitor's audio output.
Frequently Asked Questions
Why does HDMI audio not work on HP Pavilion 15 EG3000?
Windows does not automatically switch audio output to the HDMI device. Open Sound settings and select Intel Display Audio or the monitor name as the output device. Also check in Device Manager under Sound, video and game controllers that Intel Display Audio is enabled, not showing a disabled icon.
Does HP Pavilion 15 EG3000 use Intel or Realtek for HDMI audio?
The HP Pavilion 15 EG3000 uses Intel Display Audio for HDMI audio output because HDMI is connected through the Intel Iris Xe graphics chip. Realtek manages the internal speakers and headphone jack only. For HDMI audio, you need the Intel Display Audio device to be enabled and set as the default playback device in Windows Sound settings.
Where is Intel Display Audio in Windows Sound settings?
Open Settings, System, Sound, and click More sound settings. In the Playback tab, Intel Display Audio appears as a separate playback device when an HDMI monitor is connected and the Intel Display Audio device is enabled in Device Manager. If it is not visible, enable it in Device Manager first or install the HP-certified Intel graphics driver from HP Support.
Does HDMI version affect audio on HP Pavilion 15 EG3000?
For typical stereo or 5.1 audio, HDMI 1.4 is sufficient and all HDMI versions including 1.4, 2.0, and 2.1 carry audio. The HP Pavilion 15 EG3000 has an HDMI 1.4b port. The audio format supported over HDMI depends on the Intel Display Audio driver capabilities and the receiving device, not the HDMI version for standard 2-channel audio use cases.
Conclusion
HDMI audio not working on the HP Pavilion 15 EG3000 i5-1335U is fixed by enabling the Intel Display Audio device in Device Manager and setting it as the default playback device in Windows Sound settings. If the device is missing entirely, install the full HP-certified Intel Iris Xe graphics package from HP Support, which includes the Intel Display Audio component. Confirm the connected display supports audio output and is not muted before investigating driver issues.
Ryan holds a Computer Science degree and has over 20 years of hands-on experience with PC hardware, software, and driver troubleshooting. He is the author behind softwaredriverdownload.com, where he helps everyday users fix driver issues quickly and accurately. Ryan has personally tested most of the fixes on this site across a range of Windows 10 and Windows 11 machines.
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