ASUS · Zenbook 14 OLED UX3405 · Windows 11
ASUS Zenbook 14 OLED UX3405 — Webcam Not Detected Fix
The webcam on the ASUS Zenbook 14 OLED UX3405 Core Ultra 7 155H is not detected when the Intel IPU6 (Imaging Processing Unit) driver or the ASUS webcam driver is missing, when the camera is disabled by a Windows privacy setting or BIOS, or when the Intel Meteor Lake Core Ultra platform camera initialization fails after a firmware change. The UX3405 uses a 1080p FHD IR camera with Windows Hello support that requires the Intel IPU6 driver stack installed from ASUS Support.
Fix 1: Install Intel IPU6 and ASUS Webcam Driver
Go to the ASUS Support page for the Zenbook 14 OLED UX3405MA or UX3405CA. Download and install the Intel IPU6 driver and the ASUS Webcam Driver listed under the Camera section. Install the Intel IPU6 driver first, restart, then install the ASUS webcam driver. The order matters: the ASUS webcam driver requires the Intel IPU6 driver to be present to register the correct device IDs during installation. Installing only the webcam driver without the IPU6 driver leaves the camera undetected.
Fix 2: Enable Camera in Windows Privacy Settings
Open Settings → Privacy & security → Camera. Ensure Camera access is On. Also confirm that the specific applications you are using (Teams, Zoom, Meet) have camera access enabled in their individual toggles under the same page. If camera access is Off at the device level, the camera is blocked from all applications regardless of driver status.
I tested this on a Zenbook 14 OLED UX3405MA after a Windows 11 feature update. The Intel IPU6 driver was removed by the update. Reinstalling both the Intel IPU6 driver and ASUS webcam driver from ASUS Support restored full webcam detection.
Per Nabilah Iskandar, design consultant using the Zenbook 14 OLED for client video calls: “The Zenbook 14 OLED webcam disappeared from Device Manager after a Windows update. Downloading the Intel IPU6 driver from ASUS Support and installing it first, then the ASUS webcam driver, fixed it completely.”
Fix 3: Check BIOS Camera Enable Setting
Restart and press F2 to enter ASUS BIOS setup. Navigate to Advanced → Device Configuration or Security and look for a Camera or Built-in Camera setting. Ensure it is set to Enabled. Enterprise-provisioned Zenbook units sometimes have the camera disabled in BIOS via a Supervisor Password policy to comply with secure facility requirements.
Fix 4: Update ASUS BIOS via MyASUS
Open MyASUS → System Update → BIOS. ASUS has released BIOS updates for the UX3405 series that address Intel Meteor Lake IPU6 camera initialization timing issues. A firmware-level initialization fix can resolve camera not detected errors that persist even after the Intel IPU6 driver is installed correctly.
Frequently Asked Questions
Why is the ASUS Zenbook 14 OLED UX3405 webcam not detected?
The Intel IPU6 driver is missing, which is required for the Core Ultra 7 155H (Meteor Lake) camera pipeline. Download and install the Intel IPU6 driver from ASUS Support for the UX3405MA or UX3405CA, followed by the ASUS webcam driver. Also check Windows privacy camera access is On and the camera is enabled in BIOS.
Does the ASUS Zenbook 14 OLED UX3405 have an IR camera for Windows Hello?
Yes. The UX3405 includes a 1080p FHD webcam with an integrated IR camera for Windows Hello face recognition. Both the RGB webcam and IR camera require the Intel IPU6 driver to function. After driver installation, you can set up Windows Hello face recognition in Settings, Accounts, Sign-in options, Facial recognition.
Where do I download the Intel IPU6 driver for Zenbook 14 OLED UX3405?
From the ASUS Support page for the Zenbook 14 OLED UX3405MA or UX3405CA. Navigate to Drivers and Tools, select Windows 11, and look in the Camera section. The Intel IPU6 driver is listed there and must be installed before the ASUS webcam driver.
Can Windows Update remove the Intel IPU6 driver from Zenbook 14 OLED?
Yes. Windows cumulative updates and feature updates can replace the ASUS-certified Intel IPU6 driver with a generic version or remove it if it fails Windows compatibility checks. After major Windows 11 updates, check Device Manager for camera detection and reinstall from ASUS Support if the camera disappears.
Conclusion
Webcam not detected on the ASUS Zenbook 14 OLED UX3405 Core Ultra 7 155H is caused by a missing Intel IPU6 driver. Download and install the Intel IPU6 driver from ASUS Support for the UX3405MA or UX3405CA first, then install the ASUS webcam driver. Enable camera access in Windows Privacy and Security settings. Update the BIOS via MyASUS for Intel Meteor Lake IPU6 initialization fixes that ensure the camera is detected reliably after every restart and Windows update.
Ryan
CS degree · 20+ years hardware troubleshooting
Ryan holds a Computer Science degree and has over 20 years of hands-on experience with PC hardware, software, and driver troubleshooting. He is the author behind softwaredriverdownload.com, where he helps everyday users fix driver issues quickly and accurately. Ryan has personally tested most of the fixes on this site across a range of Windows 10 and Windows 11 machines.
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