HP ProBook 440 G11 Touchpad Not Scrolling Fix
HP ProBook 440 G11 · Core Ultra 5 125U · Windows 11 · Precision touchpad
Enable two-finger scrolling in touchpad settings Check first
Go to Settings → Bluetooth & devices → Touchpad → Scroll & zoom. Ensure Drag two fingers to scroll is toggled On. Also check the scroll direction setting. Two-finger scrolling can be accidentally turned off by a Windows Update or by HP-specific software. Enabling it in the Windows precision touchpad settings re-activates scrolling on the HP ProBook 440 G11 without requiring a driver reinstall.
Clean the touchpad surface
Oil and moisture on the touchpad surface reduce capacitive sensitivity, causing unreliable two-finger scroll detection. Clean the touchpad surface with a lightly dampened microfiber cloth and let it dry fully. Also ensure fingers are dry and not cold. A clean touchpad surface on the HP ProBook 440 G11 improves multi-finger gesture detection accuracy significantly.
Update or reinstall the Synaptics touchpad driver
Go to HP Support, find ProBook 440 G11, and download the latest Synaptics Touchpad Driver. If already installed, uninstall it in Device Manager → Mice and other pointing devices, restart to use the Windows default precision driver, then reinstall the HP driver. The HP-specific Synaptics driver includes precision touchpad settings and scroll filtering tuned for the ProBook 440 G11 touchpad hardware.
Adjust touchpad sensitivity settings
In Settings → Bluetooth & devices → Touchpad, adjust the Touchpad sensitivity slider. If set to Low sensitivity, light two-finger contact may not register for scrolling. Set to Medium or High sensitivity. Also check Taps → Touchpad sensitivity if available in the HP Advanced settings for more granular scroll threshold adjustment on the ProBook 440 G11.
Check the touchpad via Device Manager
In Device Manager → Mice and other pointing devices, verify the touchpad entry shows HID-compliant mouse or Synaptics SMBus TouchPad without a warning icon. A yellow exclamation mark indicates a driver error. Right-click the entry → Update driver → Search automatically. If the device is marked as disabled, right-click and Enable device to restore touchpad function including scrolling on the HP ProBook 440 G11.
Ahmad, Subang Jaya: “Two-finger scrolling on my HP ProBook 440 G11 stopped working after a Windows Update. Found that the Drag two fingers to scroll option had been turned off automatically. Enabling it and cleaning the touchpad fixed the issue immediately.”
Frequently Asked Questions
Does the HP ProBook 440 G11 have a precision touchpad?
Yes. The HP ProBook 440 G11 has a Microsoft Precision Touchpad with gesture support including two-finger scroll, two-finger pinch-to-zoom, three-finger tap, three-finger swipe for app switching, and four-finger swipe for desktop switching. Precision touchpad gestures are configurable in Windows Settings under Bluetooth & devices → Touchpad.
Can I adjust scroll speed on the HP ProBook 440 G11?
Yes. Go to Settings → Bluetooth & devices → Touchpad → Scroll & zoom. The scroll speed can be adjusted with the slider there. Additionally, the mouse scroll speed in Settings → Bluetooth & devices → Mouse → Scrolling affects some applications. Higher scroll speed makes each two-finger swipe scroll more lines, which is useful on large documents.
Is there a way to disable the touchpad when a mouse is connected on the ProBook 440 G11?
Yes. Go to Settings → Bluetooth & devices → Touchpad and toggle Leave touchpad on when a mouse is connected to Off. When a USB or Bluetooth mouse is connected, the touchpad will deactivate automatically to prevent accidental cursor movement while typing. Toggle it back on to use both touchpad and mouse simultaneously.
Can I use a stylus pen with the HP ProBook 440 G11 touchpad?
The touchpad on the HP ProBook 440 G11 is capacitive and works with finger touch only. A capacitive stylus (with a conductive rubber tip) will work for basic cursor movement. A dedicated pen digitizer is not included on the ProBook 440 G11; for pen input, an HP product with an active digitizer (such as the EliteBook x360 series) is required.
Ryan holds a Computer Science degree and has over 20 years of hands-on experience with PC hardware, software, and driver troubleshooting. He is the author behind softwaredriverdownload.com, where he helps everyday users fix driver issues quickly and accurately. Ryan has personally tested most of the fixes on this site across a range of Windows 10 and Windows 11 machines.
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