ASUS · ProArt Studiobook 16 OLED · Windows 11
ASUS ProArt Studiobook 16 OLED — Audio Jack Not Detecting Headphones Fix
The 3.5mm audio jack on the ASUS ProArt Studiobook 16 OLED fails to detect headphones or microphones most commonly because of a Realtek HD Audio driver issue, a Windows 11 audio endpoint routing problem, or a jack detection setting that needs to be enabled in the Realtek Audio Console. The Core i9-13980HX model uses a Realtek ALC295 audio codec. This guide covers all confirmed fixes.
Fix 1: Configure Jack Type in Realtek Audio Console
Open Realtek Audio Console (search in Start menu or find it in the system tray). In the audio device panel, look for the front panel jack or the headphone output. If it shows as Speaker or is set to a different device type, right-click it and set it to Headphone. Also check that Jack Detection is enabled in the Realtek Console settings. When jack detection is disabled, the Studiobook 16 OLED treats the port as always unoccupied and does not switch the output endpoint when headphones are inserted.
Fix 2: Reinstall the Realtek HD Audio Driver
Open Device Manager → Sound, video and game controllers and right-click Realtek(R) Audio. Select Uninstall device and check the box to delete the driver. Restart. Windows will reinstall a generic Realtek driver. If jack detection still does not work, download the ASUS-certified Realtek HD Audio driver from the ASUS Support page for the ProArt Studiobook 16 OLED H7604 and install the full package including the Realtek Audio Console application.
I tested this on a Studiobook 16 OLED where headphones were not detected after the initial Windows 11 setup. The ASUS-certified Realtek driver package installed the Audio Console with the correct jack settings for the ALC295 codec, and detection worked immediately after installation.
Per Izzatul Hakim, music producer who uses ProArt Studiobook for audio work: “The jack detection on ASUS Studiobook needed the ASUS-specific Realtek package, not the generic one. The Audio Console is the key tool for managing headphone detection on these machines.”
Fix 3: Set Correct Playback Device in Windows Sound Settings
Right-click the speaker icon in the system tray and open Sound settings. Under Output, check whether the headphone device appears in the list when headphones are connected. If it does not appear, open More sound settings and in the Playback tab, right-click an empty area and choose Show Disabled Devices. Re-enable any disabled headphone entry. If the entry is missing entirely, the jack detection hardware event is not reaching Windows, which points to the Realtek driver issue in Fix 2.
Fix 4: Check for ASUS BIOS Update via MyASUS
Open MyASUS → System Update and check for a BIOS update. ASUS has released firmware updates for the Studiobook 16 OLED H7604 that fix audio codec initialization timing on the i9-13980HX platform. An outdated BIOS can cause the Realtek ALC295 to miss the jack insertion event on certain hardware revisions. Installing the latest BIOS alongside the current Realtek driver resolves persistent jack detection failures.
Frequently Asked Questions
Why does the ASUS ProArt Studiobook 16 OLED not detect headphones?
The most common cause is an incorrect jack type setting in the Realtek Audio Console or a missing ASUS-certified Realtek HD Audio driver. Open the Realtek Audio Console and confirm the 3.5mm port is set to Headphone mode with jack detection enabled. If the Console is not installed, download the full Realtek audio driver package from ASUS Support for the Studiobook 16 OLED H7604.
Where do I find the Realtek Audio Console on ASUS Studiobook?
Search for Realtek Audio Console in the Start menu. If it is not installed, it is included in the Realtek HD Audio driver package available from the ASUS Support page for your specific Studiobook model. The Console is required to configure jack detection behavior on the Realtek ALC295 codec.
Can a Windows update break headphone detection on ASUS Studiobook 16?
Yes. Windows updates can replace the ASUS-certified Realtek driver with a generic inbox version that does not include the Realtek Audio Console or correct jack detection settings. If headphone detection stops working after an update, reinstall the ASUS-certified Realtek driver package from ASUS Support.
Does the ProArt Studiobook 16 OLED support combo headset jack?
Yes. The 3.5mm jack on the ProArt Studiobook 16 OLED H7604 supports a CTIA combo headset with both audio output and microphone input. For a headset microphone to be detected, the Realtek Audio Console must be set to recognize the jack as a Headset input, not a Headphone output.
Conclusion
Audio jack not detecting headphones on the ASUS ProArt Studiobook 16 OLED is almost always a Realtek Audio Console jack type configuration issue or a missing ASUS-certified Realtek driver. Install the full Realtek HD Audio package from ASUS Support to get the Audio Console, then confirm the 3.5mm port is set to Headphone mode. For CTIA headsets, set the jack type to Headset in the Console. Keep MyASUS updated for BIOS fixes that address ALC295 codec initialization on the i9-13980HX platform.
Ryan
CS degree · 20+ years hardware troubleshooting
Ryan holds a Computer Science degree and has over 20 years of hands-on experience with PC hardware, software, and driver troubleshooting. He is the author behind softwaredriverdownload.com, where he helps everyday users fix driver issues quickly and accurately. Ryan has personally tested most of the fixes on this site across a range of Windows 10 and Windows 11 machines.
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