ASUS Vivobook Pro 16X N7601 • Intel Core i9-13900H • Windows 11
Webcam Shows Black Screen Fix
The ASUS Vivobook Pro 16X N7601 includes a 1080p IR webcam with a hardware privacy shutter. A black screen in video calls is one of the most reported issues on this model and is almost always caused by three things: the physical privacy shutter being closed, a camera app permission being denied, or an outdated camera driver conflicting with Windows 11.
Fix 1: Slide the Privacy Shutter Open
The Vivobook Pro 16X N7601 has a webcam privacy shutter on the top bezel above the display. Slide it to the right (open position) to allow the camera lens to function. When closed, the webcam shows a solid black image in all apps.
Fix 2: Grant Camera Permission in Windows
Go to Settings > Privacy & security > Camera. Ensure that Camera access is turned on and that your specific video call app (Zoom, Teams, etc.) has permission under Let apps access your camera. Windows 11 sometimes revokes app camera permissions silently after major updates.
Fix 3: Reinstall the ASUS Camera Driver
In Device Manager, expand Cameras and right-click the camera device. Select Uninstall device and restart. If the camera does not appear automatically, download the ASUS camera driver from ASUS Support for the N7601 and install it manually.
- Check that the camera device appears in Device Manager — if it has a yellow warning icon, the driver is corrupted
- Run the Camera app from the Start menu to test outside of third-party apps
- If the Camera app also shows black, the driver or hardware is the issue; if only third-party apps show black, it is a permissions problem
Fix 4: Update MyASUS and Firmware
Open MyASUS and check for firmware updates, including the EC firmware and USB controller firmware. Some N7601 units had a firmware bug where the USB-connected camera module was not initialized correctly after sleep, causing black screen on wake.
“I was embarrassed in a client video call because my Vivobook Pro 16X camera was black. Turned out the physical shutter was closed. Five-second fix.” — Siti Norzila, freelance consultant
Frequently Asked Questions
Ryan holds a Computer Science degree and has spent over 15 years troubleshooting Windows hardware and driver issues across major laptop brands. He writes practical, step-by-step guides for everyday users at softwaredriverdownload.com.
Why does the ASUS Vivobook Pro 16X N7601 webcam show a black screen?
The most common causes are the physical privacy shutter being closed, camera permissions being disabled in Windows 11, or an outdated or corrupted camera driver. Check the physical shutter first, then verify camera permissions in Settings > Privacy & security > Camera.
Does the ASUS Vivobook Pro 16X N7601 have a physical webcam shutter?
Yes. The N7601 features a physical privacy shutter above the webcam on the display bezel. Sliding it to the right opens the camera. When closed, the webcam shows black in all applications regardless of driver or permission settings.
Why does my Vivobook Pro 16X camera work in the Camera app but not in Zoom or Teams?
This indicates a permissions issue rather than a driver problem. Go to Settings > Privacy & security > Camera and ensure the specific app has camera access enabled. Some apps require explicit permission after Windows 11 updates.
How do I update the webcam driver on the ASUS Vivobook Pro 16X N7601?
Visit ASUS Support, search for the Vivobook Pro 16X N7601, and download the Camera driver under Drivers and Tools. Install it after uninstalling the existing driver from Device Manager for the cleanest result.
Leave a Reply