ASUS · VivoBook S 15 S5507 · Snapdragon X Elite · Windows 11
ASUS VivoBook S 15 S5507 Wi-Fi Not Connecting Fix
The ASUS VivoBook S 15 S5507 runs Windows 11 on ARM with a Snapdragon X Elite processor. Its Wi-Fi adapter uses a Qualcomm chip rather than Intel, which requires ARM-native drivers. Most connection failures on this laptop are caused by missing or outdated Qualcomm Wi-Fi drivers, or by Windows Update replacing them with incompatible x64 versions.
Step 1 — Install the ARM64 Qualcomm Wi-Fi driver from ASUS Support
Go to the ASUS Support page and enter VivoBook S 15 S5507. Under Drivers & Software, filter by Network and download the Qualcomm WLAN driver for ARM64. Run the installer and restart. This is the correct and only compatible Wi-Fi driver for this model.
Step 2 — Run a network reset
Go to Settings → Network & Internet → Advanced network settings → Network reset. Click Reset now. This clears all stored network profiles, removes all adapter settings, and reinstalls the network stack cleanly. After the automatic restart, reconnect to your Wi-Fi network with fresh credentials.
Step 3 — Check Windows 11 ARM updates
Go to Settings → Windows Update and install all pending updates including optional updates. Microsoft regularly ships Qualcomm-specific Wi-Fi stack improvements as part of cumulative updates for Windows 11 on ARM. These are separate from driver updates and can resolve persistent connection failures.
Step 4 — Disable Wi-Fi power management
Open Device Manager → Network Adapters, right-click the Qualcomm Wi-Fi adapter, go to Properties → Power Management, and uncheck Allow the computer to turn off this device to save power. Some S5507 units disconnect from Wi-Fi during idle because the Snapdragon power management gates the adapter too aggressively.
Step 5 — Forget and reconnect to the network
Go to Settings → Network & Internet → Wi-Fi → Manage known networks, click on your network, and select Forget. Then reconnect by entering the password again. This clears any corrupted saved network profile that may be preventing a successful connection.
Nurul, Kuala Lumpur: “My VivoBook S5507 could not connect to Wi-Fi after a Windows update. Installing the ARM64 Qualcomm driver from ASUS Support and running a network reset fixed it. The update had replaced it with an incompatible driver.”
Frequently Asked Questions
Why does the ASUS VivoBook S5507 struggle with Wi-Fi after Windows Update?
Windows Update can install x64 Intel or generic Wi-Fi drivers that are incompatible with the ARM64 Qualcomm Wi-Fi adapter in this laptop. Always reinstall the ARM64 Qualcomm driver from ASUS Support after any major Windows update that breaks Wi-Fi.
What Wi-Fi chip does the ASUS VivoBook S 15 S5507 use?
The S5507 uses a Qualcomm Wi-Fi 7 adapter that is integrated into the Snapdragon X Elite SoC platform. It supports Wi-Fi 7 (802.11be) and requires ARM64-native Qualcomm drivers from ASUS or Qualcomm directly.
Can I install Intel Wi-Fi drivers on the S5507?
No. The S5507 does not have an Intel Wi-Fi chip. Intel drivers are compiled for x64 processors and will not install or function on the ARM64 Snapdragon X Elite platform. Always use the Qualcomm driver from ASUS Support.
Does Wi-Fi 7 require a new router to work?
No. The S5507 Wi-Fi 7 adapter is backward compatible with Wi-Fi 6, Wi-Fi 6E, Wi-Fi 5, and older routers. You will get the best performance with a Wi-Fi 7 router, but the adapter connects to any 802.11n or newer access point.
Ryan holds a Computer Science degree and has over 20 years of hands-on experience with PC hardware, software, and driver troubleshooting. He is the author behind softwaredriverdownload.com, where he helps everyday users fix driver issues quickly and accurately. Ryan has personally tested most of the fixes on this site across a range of Windows 10 and Windows 11 machines.
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