HP Elite Dragonfly G4 Intel Core i7 1365U Keyboard Not Backlit Fix Windows 11
HP · Elite Dragonfly G4 · Windows 11
Keyboard Not Backlit Fix
The keyboard backlight on the HP Elite Dragonfly G4 stays off in the dark. The Intel Core i7 1365U laptop controls its backlight with a function key and a BIOS setting, and a switched-off backlight, a BIOS option, or a missing hotkey driver is the usual cause.
If the backlight key does nothing at all, suspect the HP hotkey driver or a disabled BIOS option rather than a hardware fault.
Fix 1 — Press the Backlight Key
Press the keyboard backlight key, usually F5, to cycle through off, dim and bright. The Elite Dragonfly G4 backlight may simply have been switched off, and a couple of presses brings it back.
Fix 2 — Enable Backlit Keyboard in BIOS
Restart and press F10 to enter BIOS
Under Advanced, find Backlit Keyboard
Set it to Enabled
Save with F10 and reboot
Fix 3 — Install the HP Hotkey Driver
If the backlight key does nothing, install HP Hotkey Support and the HP System Information driver from HP Support for Elite Dragonfly G4. These drivers connect the backlight key to the keyboard so it controls the backlight again.
“Installing the HP hotkey driver made the backlight key work again on my Elite Dragonfly G4. It had done nothing after an update.” — Sani, Putrajaya
About the Author Ryan holds a Computer Science degree and has spent over 15 years troubleshooting Windows hardware and driver issues across major laptop brands. He writes practical, step-by-step guides for everyday users at softwaredriverdownload.com.
Frequently Asked Questions
Why is the keyboard not backlit on HP Elite Dragonfly G4?
The HP Elite Dragonfly G4 keyboard backlight may be off because it was switched off with the backlight key, the idle timeout turned it off, a BIOS setting disabled it, or the HP hotkey driver that controls it is missing after a Windows 11 update.
How do I turn on the keyboard backlight on Elite Dragonfly G4?
Press the backlight key (often F5) to cycle the brightness, check the Backlit Keyboard setting in BIOS under Advanced, and install the HP hotkey and HP System Information drivers from HP Support for Elite Dragonfly G4 if the key does nothing.
Does a BIOS setting control the backlight on Elite Dragonfly G4?
Yes. The Elite Dragonfly G4 BIOS has a Backlit Keyboard option under Advanced. If it is disabled, the backlight will not turn on at all. Enter BIOS with F10, enable it, and save so the backlight key works in Windows.
Why does the backlight key do nothing on Elite Dragonfly G4?
If the backlight key has no effect, the HP hotkey driver is likely missing. Install the HP Hotkey Support and HP System Information drivers from HP Support for Elite Dragonfly G4, then the backlight key cycles the brightness again.
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