HP Omen 17
HP · i9-14900HX · Windows 11
Screen tearing on the HP Omen 17 cm3073dx i9-14900HX appears as horizontal lines splitting game frames, especially in fast-moving scenes. The Omen 17 cm3073dx uses an NVIDIA RTX 4080 Laptop GPU with a 240Hz IPS display that supports NVIDIA G-Sync or Fast Sync. Tearing occurs when the GPU frame rate and the display refresh rate are not synchronized. All confirmed fixes are below.

Fix 1 — Enable NVIDIA G-Sync in NVIDIA Control Panel
Open NVIDIA Control Panel → Display → Set up G-Sync. Check Enable G-Sync, G-Sync Compatible. Also go to Manage 3D settings → Vertical sync and set it to G-Sync. The HP Omen 17 cm3073dx display supports NVIDIA G-Sync through the MUX switch direct connection. When G-Sync is enabled and the GPU is in discrete GPU mode (via HP Omen Gaming Hub MUX switch set to Discrete), G-Sync synchronizes the display refresh rate to the GPU frame rate, eliminating tearing for frame rates within the 1–240Hz G-Sync range.
Fix 2 — Enable MUX Switch to Discrete GPU Mode
Open HP Omen Gaming Hub → Graphics Switcher and set it to Discrete GPU (also called Dedicated GPU or Direct Mode depending on the OMEN Gaming Hub version). G-Sync only functions when the MUX switch bypasses the iGPU and connects the RTX 4080 directly to the display. In Optimus/Hybrid mode, the Intel iGPU manages display output and G-Sync is not available. A system restart is required to apply the MUX switch change. Test for tearing after the restart.
Per Amirulhafiz Shamsul, competitive gamer using HP Omen 17 for esports tournaments: “Screen tearing on the Omen 17 was gone after enabling G-Sync and switching to Discrete GPU mode in the Omen Gaming Hub MUX switch. The difference in smoothness at 240Hz is immediately noticeable.”

Fix 3 — Enable In-Game VSync or Frame Rate Cap
If G-Sync is not available or not preferred, enable VSync in the game settings. VSync prevents the GPU from submitting a new frame before the display finishes the previous one, eliminating tearing at the cost of potential input latency. Alternatively, cap the frame rate to 232 FPS (8 FPS below the 240Hz maximum) using NVIDIA Control Panel or RTSS (RivaTuner Statistics Server). This prevents frames above the refresh rate that cause tearing while keeping latency lower than full VSync.
Fix 4 — Update NVIDIA Driver via OMEN Gaming Hub
Open HP OMEN Gaming Hub → Software → NVIDIA Driver and update to the latest certified driver. Alternatively, download the driver from HP Support for the OMEN 17 cm3073dx. G-Sync compatibility and MUX switch interaction improvements are included in NVIDIA driver updates for the RTX 40 series Laptop GPU. Using a driver that has G-Sync initialization bugs for the Omen 17 cm3073dx display panel can cause tearing to persist even with G-Sync enabled in NVIDIA Control Panel.
Fix 5 — Set NVIDIA Control Panel Power Mode to Maximum Performance
Open NVIDIA Control Panel → Manage 3D settings → Power management mode and set it to Prefer maximum performance. When the GPU runs at reduced clock speeds under the Optimal Power setting, the frame rate can drop below the G-Sync lower bound, causing the display to lock to a fixed low refresh rate and then release, producing tearing. Maximum performance mode keeps the GPU clocks higher and within the G-Sync operating range more consistently on the RTX 4080 Laptop GPU.
Frequently Asked Questions
Why does the HP Omen 17 cm3073dx have screen tearing?
Tearing occurs when the GPU frame rate exceeds the 240Hz display refresh rate or when G-Sync is not enabled. Enable G-Sync in NVIDIA Control Panel and switch to Discrete GPU mode via the HP OMEN Gaming Hub MUX switch. G-Sync synchronizes the RTX 4080 frame rate to the display and eliminates tearing in the supported 1 to 240 FPS range.
Does G-Sync work on the HP Omen 17 cm3073dx?
Yes. The OMEN 17 cm3073dx display supports G-Sync when the MUX switch is set to Discrete GPU mode in HP OMEN Gaming Hub. In Hybrid mode, the Intel iGPU manages display output and G-Sync is bypassed. Set MUX to Discrete, enable G-Sync in NVIDIA Control Panel, and restart for G-Sync to take effect.
Does VSync fix tearing on HP Omen 17 without G-Sync?
Yes but with trade-offs. VSync eliminates tearing but adds input latency (typically 1 frame at 240Hz is about 4ms). For competitive gaming where latency matters, use NVIDIA Fast Sync instead of full VSync, or cap the frame rate to 232 FPS with RTSS for tearing reduction with minimal latency increase.
What refresh rate does HP Omen 17 cm3073dx support?
The HP Omen 17 cm3073dx uses a 240Hz IPS QHD (2560×1440) display panel. G-Sync operates from 1 Hz to 240 Hz on this panel. For the G-Sync range to be fully effective, the NVIDIA RTX 4080 Laptop GPU must be rendering at frame rates between 1 and 240 FPS. Frame rates above 240 FPS bypass G-Sync and can cause tearing.
Conclusion
Screen tearing on the HP Omen 17 cm3073dx i9-14900HX is eliminated by enabling G-Sync in NVIDIA Control Panel and switching the HP OMEN Gaming Hub MUX switch to Discrete GPU mode. If G-Sync is not preferred, cap the frame rate to 232 FPS with RTSS or enable in-game VSync. Update the NVIDIA driver via HP OMEN Gaming Hub for G-Sync initialization fixes specific to the RTX 4080 Laptop GPU on the Omen 17 cm3073dx display panel.

Ryan holds a Computer Science degree and has over 20 years of hands-on experience with PC hardware, software, and driver troubleshooting. He is the author behind softwaredriverdownload.com, where he helps everyday users fix driver issues quickly and accurately. Ryan has personally tested most of the fixes on this site across a range of Windows 10 and Windows 11 machines.
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