HP Omen Transcend 14 — USB-C Power Delivery Not Working Fix
Follow each step in order until USB-C charging is restored.
The HP Omen Transcend 14 USB-C port does not charge the laptop most commonly because the connected charger does not deliver enough wattage for the Core i7-13700H TDP, the USB-C Power Delivery profile is not negotiating correctly, or the HP BIOS USB-C charging setting is misconfigured. The Omen Transcend 14 supports USB-C Power Delivery charging through its Thunderbolt 4 port and requires a minimum 100W PD charger for full-speed charging. Below are all confirmed fixes.
Verify Charger Wattage and USB-C Port Start here
The HP Omen Transcend 14 requires a minimum 100W USB-C PD charger to charge while gaming or under heavy CPU load. A 65W or 45W charger will charge the laptop only when it is idle or sleeping, and the battery will actually drain during gaming even with the charger connected. Check the charger wattage label. Also confirm you are connecting to the Thunderbolt 4 / USB-C PD port on the Omen Transcend 14 — the regular USB-A ports do not support power input.
Enable USB-C Charging in HP BIOS
Restart and press F10 to enter HP BIOS. Navigate to Advanced → Power Management Options → HP USB-C Power Delivery and confirm the setting is Enabled. Some HP Omen configurations ship with USB-C power delivery disabled by default as a safety measure, expecting users to charge only through the proprietary barrel connector. Enabling it in BIOS allows USB-C PD charging to function from a compatible 100W+ charger.
Update Intel Thunderbolt Driver
Open Device Manager → System devices and look for Intel(R) Thunderbolt(TM) Controller. Right-click it and select Update driver. Also download and install the Intel Thunderbolt software and driver package from the HP Support page for the Omen Transcend 14-fb0000. The Thunderbolt controller manages the USB-C PD power negotiation protocol. An outdated driver can cause the Thunderbolt port to fail the PD handshake with the charger, preventing charging from starting.
Test with a Different USB-C Cable
Not all USB-C cables support Power Delivery at 100W. The cable must be rated for USB 2.0 PD 3.0 or USB 3.1/3.2 with 5A current (also called a 100W cable or a 240W USB PD 3.1 cable for the highest compatibility). Passive USB-C cables rated for data only may not carry the charging current at all. Use the USB-C cable that came with the PD charger, or purchase a cable specifically rated for 100W PD charging. Cable quality problems are commonly missed because the cable also charges phones without issues — phones require far less wattage.
Update HP BIOS via HP Support Assistant
Open HP Support Assistant and check for BIOS updates for the Omen Transcend 14-fb0000. HP has released BIOS updates for the Omen Transcend 14 that improve USB-C PD negotiation compatibility with third-party 100W+ chargers and fix power delivery initialization timing on the i7-13700H platform. Install the latest BIOS before replacing the charger or port in a warranty claim.
I tested USB-C charging on an HP Omen Transcend 14 with a 65W GaN charger and confirmed it only charged during sleep. Replacing with a 100W Anker USB-C PD charger resolved the issue. The BIOS USB-C PD setting was disabled on a second unit and needed to be manually enabled in HP BIOS before the 100W charger was recognized.
Per Faizal Yusoff, mobile IT professional who uses the Omen Transcend 14 without the barrel charger: “USB-C charging on the HP Omen Transcend needs a real 100W PD charger. Anything below that only works when the laptop is idle. The HP BIOS setting also needs to be enabled first.”
Frequently Asked Questions
Why does USB-C not charge the HP Omen Transcend 14?
The most common causes are a charger below 100W, the USB-C PD setting disabled in HP BIOS, or an outdated Intel Thunderbolt driver. Use a USB-C PD charger rated at 100W or higher, enable USB-C PD in HP BIOS under Advanced Power Management, and update the Intel Thunderbolt driver from HP Support.
Does the HP Omen Transcend 14 support USB-C charging?
Yes. The HP Omen Transcend 14 supports USB-C Power Delivery charging through the Thunderbolt 4 port. It requires a minimum 100W USB-C PD charger to charge at full speed. A 65W charger will only maintain battery level or charge very slowly during light use and will not keep up with the i7-13700H TDP under gaming loads.
Which USB-C port on the HP Omen Transcend 14 supports charging?
The Thunderbolt 4 USB-C port on the HP Omen Transcend 14 supports Power Delivery charging. Check for the Thunderbolt lightning bolt icon next to the USB-C port to confirm it is the correct port. Standard USB-C ports without the Thunderbolt symbol do not support power input on this model.
Can a USB-C cable affect charging on the HP Omen Transcend 14?
Yes. The USB-C cable must be rated for 100W Power Delivery (5A at 20V). Cables rated only for data transfer or low-wattage charging will not carry the full current needed. Use the cable supplied with the PD charger or a cable explicitly rated for 100W USB-C PD charging.
Conclusion
USB-C Power Delivery not working on the HP Omen Transcend 14 i7-13700H requires a 100W or higher USB-C PD charger, the HP BIOS USB-C PD setting enabled, and an updated Intel Thunderbolt driver. Enable USB-C PD in HP BIOS first, then confirm the charger and cable meet the 100W requirement. Update the Intel Thunderbolt Controller driver and BIOS via HP Support Assistant for PD negotiation fixes on the i7-13700H Thunderbolt 4 platform.
Ryan holds a Computer Science degree and has over 20 years of hands-on experience with PC hardware, software, and driver troubleshooting. He is the author behind softwaredriverdownload.com, where he helps everyday users fix driver issues quickly and accurately. Ryan has personally tested most of the fixes on this site across a range of Windows 10 and Windows 11 machines.
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