Windows 11
The cursor glides fine on the HP Pavilion Aero 13 but pressing the touchpad does nothing. The lightweight AMD Ryzen 5 7535U model uses a Windows precision touchpad, where a reset click setting or a corrupted driver after an update is the most common cause of dead clicks.

Fix 1 — Check the Touchpad Click Settings
Settings → Bluetooth and devices → Touchpad. Make sure Tap to click is enabled, raise the touchpad sensitivity, and confirm the press options under Taps are all ticked. A Windows 11 update can switch these off and make clicks appear broken on the Pavilion Aero 13.
Fix 2 — Reinstall the Precision Touchpad Driver
- Device Manager → Human Interface Devices
- Find the I2C HID or precision touchpad device → Uninstall device
- Restart so Windows reinstalls it automatically
- Then install the HP touchpad driver from HP Support for Pavilion Aero 13

Fix 3 — Run the Hardware Troubleshooter
Open Command Prompt and run msdt.exe -id DeviceDiagnostic to launch the Hardware and Devices troubleshooter. It can re-enable a disabled touchpad and reset its configuration on the Pavilion Aero 13 without a manual driver reinstall.
Fix 4 — Update BIOS via HP Support Assistant
HP Support Assistant → Updates. Install any BIOS and firmware updates for the Pavilion Aero 13. HP includes touchpad controller firmware in some BIOS updates that resolves intermittent or dead click behaviour.
“Reinstalling the precision touchpad driver from HP Support brought the physical click back on my Pavilion Aero 13.” — Suria, Kajang

Ryan holds a Computer Science degree and has spent over 15 years troubleshooting Windows hardware and driver issues across major laptop brands. He writes practical, step-by-step guides for everyday users at softwaredriverdownload.com.
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