Why it happens
Windows 11 update replaced the Synaptics touchpad driver with the generic Windows HID driver
Touchpad automatically disabled because a USB mouse was detected and connected
Three and four finger gesture settings reset to off by Windows 11 update
Synaptics driver service stopped after a Windows update modified startup services

How to fix
Settings → Bluetooth and devices → Touchpad → confirm gestures are enabled and the touchpad is not disabled due to a connected mouse
Download the Synaptics touchpad driver from HP Support for Spectre x360 13.5 and reinstall it over the generic HID driver
After reinstalling the driver, re-enable all gesture options in Settings → Bluetooth and devices → Touchpad → three-finger and four-finger gestures
Run Windows Update to ensure the Synaptics driver installed is not immediately overwritten by a Windows Update driver
“Installing the Synaptics driver from HP Support brought back all the multi-finger gestures on my Spectre x360 13.5 that the Windows generic driver had removed.” — Syarifah, Georgetown


Ryan holds a Computer Science degree and has spent over 15 years troubleshooting Windows hardware and driver issues across major laptop brands. He writes practical, step-by-step guides for everyday users at softwaredriverdownload.com.
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