The HP Spectre x360 14 with Intel Core Ultra 5 125U uses a precision touchpad that depends on specific Synaptics drivers for smooth, accurate tracking. After a Windows 11 update, the OEM driver is sometimes replaced with a generic Microsoft HID driver that does not support full precision gestures. The result is cursor jumping, stuttering, or double-click errors. Here are the four most effective fixes to restore smooth touchpad behaviour.
Reinstall Synaptics Driver
Download the HP-certified Synaptics touchpad driver from support.hp.com. This replaces the generic Microsoft HID driver with the full OEM version that supports precision gestures.
Adjust Sensitivity in Settings
Open Settings, go to Bluetooth and devices, then Touchpad. Set sensitivity to Medium and disable Tap to click to eliminate accidental cursor jumps from light contact.
Disable Pointer Precision
Open Control Panel, go to Mouse, then Pointer Options. Uncheck Enhance pointer precision. This removes the acceleration curve that can make cursor movement feel erratic with the Spectre x360 14 touchpad.
Update via HP Support Assistant
Open HP Support Assistant and run a check for driver updates. HP frequently releases touchpad firmware updates for the Spectre x360 14 that resolve stuttering introduced by Windows 11 cumulative updates.
Detailed Steps for Fix 1 — Reinstall Synaptics Touchpad Driver
First, remove the existing driver. Open Device Manager, expand Human Interface Devices, right-click the Synaptics or HID-compliant touchpad entry, and choose Uninstall device. Check the box to delete the driver software. After uninstalling, go to support.hp.com and search for HP Spectre x360 14. Under the Touchpad section in Drivers, download the latest Synaptics driver for Windows 11. Run the installer, which replaces the generic Microsoft HID entry with the full OEM version. Restart your laptop to complete the process.
Detailed Steps for Fix 3 — Disable Pointer Precision
Pointer precision (also called mouse acceleration) changes how far the cursor moves based on how fast you move your finger. On the Spectre x360 14, this feature can interact poorly with the Synaptics driver and cause stuttering at medium speeds. To disable it, open the Start menu and search for Mouse settings. Click Additional mouse settings, then go to the Pointer Options tab. Uncheck Enhance pointer precision and click Apply. Many users notice an immediate improvement in cursor smoothness after this change.
The touchpad was jumping all over the screen. After reinstalling the Synaptics driver from HP support and turning off pointer precision, it works perfectly. — Siti, Penang
Ryan holds a Computer Science degree and has spent over 15 years troubleshooting Windows hardware and driver issues across major laptop brands. He writes practical, step-by-step guides for everyday users at softwaredriverdownload.com.
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