Windows 11
The HP Victus 15 is a budget gaming laptop with the AMD Ryzen 5 7535HS and AMD Radeon RX 7600M XT. When the display resolution is stuck and cannot be changed in Display settings — the resolution dropdown shows only one option or changes do not apply — the AMD Radeon driver needs attention. This is a common issue after Windows Update replaces the AMD driver.
Fix 1 — Update AMD Radeon Driver
Visit HP Support and download the latest AMD Radeon Graphics driver for the Victus 15 with Ryzen 5 7535HS. Install using the Custom install option and check Perform a clean installation to remove the old driver completely. Restart and verify that multiple resolutions are available in Display settings.
Fix 2 — Set Resolution Manually in AMD Software
Open AMD Software: Adrenalin Edition (right-click desktop > AMD Software). Go to Display > Custom Resolutions. Verify the native display resolution (1920×1080 for FHD, 2560×1440 for QHD) is listed. If not, add it manually with the correct refresh rate. The AMD driver may fail to auto-detect supported resolutions after a driver update.
- Check if Display settings shows the resolution grayed out or shows only 800×600 — this indicates the driver is not loaded
- Open Device Manager and verify AMD Radeon RX 7600M XT appears under Display adapters without warning icons
Fix 3 — Check Display Cable Connection
If the resolution is stuck at a very low value (800×600 or 1024×768), Windows is likely using the Microsoft Basic Display Adapter driver instead of the AMD Radeon driver. Open Device Manager and look under Display adapters. If you see Microsoft Basic Display Adapter instead of the AMD GPU, the AMD driver is not installed or failed to load. Reinstall the driver from HP Support.
Fix 4 — Uninstall Windows Update Overwritten Driver
Go to Settings > Windows Update > Update history > Driver updates. Look for a recent AMD or Microsoft display driver update. If one was installed recently and resolution issues started afterward, use Device Manager > AMD Radeon > Properties > Driver > Roll Back Driver to revert to the previous AMD driver version.
“My HP Victus 15 was stuck at 1024×768 after a Windows update. Device Manager showed Microsoft Basic Display Adapter instead of AMD Radeon. Reinstalling the AMD driver from HP Support restored 1080p immediately.”
— Syahira Zulkifli, media studies student
Frequently Asked Questions
Ryan holds a Computer Science degree and has spent over 15 years troubleshooting Windows hardware and driver issues across major laptop brands. He writes practical, step-by-step guides for everyday users at softwaredriverdownload.com.
Why is the HP Victus 15 stuck at the wrong resolution?
The most common cause is Windows Update replacing the AMD Radeon driver with the Microsoft Basic Display Adapter, which does not support the native display resolution. When the correct AMD Radeon driver is not loaded, Windows falls back to a generic low resolution. Reinstall the AMD driver from HP Support to restore the correct resolution options.
What is the native display resolution of the HP Victus 15?
The HP Victus 15 with AMD Ryzen 5 7535HS typically ships with a 15.6-inch FHD (1920×1080) IPS display at 144Hz. Some configurations include a higher refresh rate 165Hz panel. Check your specific model on HP Support for the native resolution and refresh rate of your display.
Does the HP Victus 15 support 4K external monitors?
Yes. The HP Victus 15 supports HDMI 2.1 output for external displays up to 4K at 120Hz. Connect a 4K monitor via the HDMI port and set the resolution in Display settings. The AMD Radeon RX 7600M XT can drive a 4K external display while running the built-in 1080p panel simultaneously.
What GPU does the HP Victus 15 AMD Ryzen 5 7535HS have?
The HP Victus 15 with Ryzen 5 7535HS includes the AMD Radeon RX 7600M XT discrete GPU (RDNA 3 architecture) alongside the Radeon 660M iGPU integrated in the Ryzen 5 7535HS. The RX 7600M XT handles gaming workloads and requires the correct AMD driver for proper resolution and performance.
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