Lenovo ThinkPad P14s Gen 5 AMD Ryzen 7 PRO 8840U Webcam Blurry Fix Windows 11

Windows 11 · ThinkPad P14s Gen 5

A blurry image from the built-in webcam on the Lenovo ThinkPad P14s Gen 5 is a common complaint after Windows 11 updates. The laptop ships with a 5MP IR camera that produces sharp images when the correct Lenovo driver is active. After a generic driver takeover or a BIOS update, the image processing pipeline can be disrupted. The steps below cover the most reliable fixes, starting with the simplest ones.

Fix 1 — Clean the Webcam Lens

Before changing any software, check the physical lens. The ThinkPad P14s Gen 5 has a small glass lens above the display that can collect fingerprint smudges, dust, and skin oils over time. Use a clean, dry microfibre cloth to gently wipe the lens in a circular motion. Do not use tissue paper or abrasive materials. A clean lens can make a significant difference to image sharpness and is the fastest fix to try first. If the image improves after cleaning, no further action is needed.

Fix 2 — Update the Camera Driver via Lenovo Vantage

Open the Lenovo Vantage app from the Start menu and click Device, then System Update. Click Check for updates. If a camera driver or firmware update is listed, install it. Lenovo packages camera optimisations into these updates, including autofocus calibration and white balance improvements specific to the P14s Gen 5 sensor. After the update installs, restart the laptop and test the camera in the Windows Camera app.

Fix 3 — Set Camera to Maximum Resolution

Open the Windows Camera app and click the gear icon in the top right corner. Under Video quality, select the highest available option such as 1080p or 720p. If it is set to a low resolution like 360p, the image will look blurry regardless of the driver quality. For video conferencing apps such as Microsoft Teams or Zoom, also check the video settings inside the app itself and set the camera quality to HD. These settings are stored separately from Windows Camera.

• Windows Camera app: Settings gear > Video quality > 1080p or 720p
• Microsoft Teams: Settings > Devices > Camera > select ThinkPad camera > HD quality
• Zoom: Settings > Video > Enable HD

Fix 4 — Reinstall Camera Driver from Lenovo Support

If the webcam is still blurry after the above steps, the issue is most likely a generic UVC driver replacing the Lenovo-optimised one. Go to support.lenovo.com and search for ThinkPad P14s Gen 5. Under Drivers and Software, filter by Camera. Download the camera driver and run the installer as administrator. The Lenovo camera driver applies sharpening, noise reduction, and colour correction that the generic Microsoft UVC driver does not include. Restart after installation and retest.

My camera was blurry in every Teams meeting. Cleaning the lens first helped a little, but reinstalling the Lenovo driver made the biggest difference. — Wei, Ipoh

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